泓昌資源(香港)有限公司
ACNO RESOURCES (Hong Kong) LIMITED

Withdraw Bullion

Login to Customer online Account or call our Operation Department
on + 852-2891-1446 to check the current Physical Gold Bullion balance,
If the remained Physical Gold Bullion products balance is not sufficient for the withdrawal,
the Company would refuse the application of products withdrawal
For withdrawal quantity of the Physical Gold Bullion products equal or over 50Kg :
Prepare the ID card or Passport copy of the Signatory together with the completed
“Physical Gold Bullion Withdrawal Notification Form”
and fax to +852-2866-6804 or email to pmt@ancobullion.com
For withdrawal quantity of the Physical Gold Bullion products less than 50Kg:
Call the Operation Direct Line+852-2891-1446 or email to pmt@ancobullion.com
for making the withdrawal arrangement
Upon receiving the payment, all fees and the withdrawal notification received,
we will verify all documents and arrange the handover date, time and venue
(**Please see Important Notes to learn more)
For withdrawal quantity of the Physical Gold Bullion products equal or over 50Kg :
to confirm the handover within two (2) banking days.
For withdrawal quantity of the Physical Gold Bullion products less than 50Kg:
to confirm the handover on the same Business Day.
We will email to confirm the handover
For withdrawal quantity of the Physical Gold Bullion products equal or over 50Kg :
the “Notification for Confirmation of Withdrawal Reservation” and “Delivery Note”
issued by the Company will be attached under this confirmation email.
For withdrawal quantity of the Physical Gold Bullion products less than 50Kg:
the “Delivery Note” issued by the Company will be passed to the Customer
when the Physical Gold Bullion products to be collected by the Customer
Except products to be delivered by globally renowned delivery agent, the Customer's
authorized representative shall arrive in accordance to the confirmed time and venue
as mentioned in the “Delivery Note”punctually
Physical Gold Bullion must be examined by the Customer or the Customer's
representative in person upon handover. Customers need to accept and sign the
“Receipt of Receiving Physical Gold Bullion Products”
(*For withdrawal quantity of the Physical Gold Bullion products equal or over 200Kg,
please see Important Notes to learn more)

 

 

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